Chuck and his staff were great!! We love our hot tub and pool! They were wonderful with installation and have been great with any questions we’ve had! Thank you!!!~ Angela
Love my grill, great staff and very knowledgeable!~ Matt Atkinson
Great service. I brought a Green Mountain Grill Daniel Boone, late on a Saturday and the staff put it together while I did the paperwork!~ Rob Schutte
I figured the lights out Dora, it was set on automatic and wouldn’t let me turn them on manually. Thanks again for your help! We love our tub and use it every day!
You guys have been great to us and we really appreciate it.
We bought a new house with a pool, which is 100% foreign to us. I went in one day for a part, I worked with Adam. I explained the part, and I gave an amateur description along with an inaccurate size. Adam went above and beyond to find this part and size. Dora later joined us and also assisted. They stated they could order that size, I opted to check out Swim Rite first, awful mistake. I came back the following day and worked with the owner and his son (I apologize I don’t recall names but you guys rock) and they went the extra mile and were able to find the part in the proper size. Both days, my pool ignorance was treated with patience, understanding, and the utmost customer service. They took the time to educate me on the part, how it’s properly assembled and inserted, and the purpose. Going the extra mile seemed to come natural to both owners and both employees. Customer service like this is hard to come by these days. Most importantly though, they have the best greeter! Maddie the dog ensured I was comfortable and kept me company while I sent her parents on a wild goose chase for a part that doesn’t exist and throughout the rest of this experience. HIGHLY RECOMMEND ��#supportlocal #chippewafalls #homeoasisspasandpool~ Danielle
We have had a great experience with Home Oasis. First of all, the owners – Chuck and Dora, are great to work with! They focus on customer service, treating people right, and go the extra mile. This philosophy also is prevalent in the other employees at Home Oasis – whether they are on site or helping you in the store, they are always polite and extremely helpful.
We had an in ground pool installed while we finished our new home. Chuck was helpful in drawing up plans, working with a challenging site, and working with our contractor (and subcontractors). The end result was a great looking pool that our kids are truly enjoying. In addition to installing the pool – Chuck and his crew moved a hot tub from my in-laws house to our house for no charge (once we signed up to do the pool) – which I thought was VERY nice of them to do.
The team is helpful with products I need for our pool and our spa. They test our water regularly and keep a history on file. Very impressed with all that they do there. ”~ Anonymous
Just wanted to take a moment to tell you how much we love our new hot tub. You guys were wonderful through every step of the process. We really appreciated the attention to detail you took when installing the spa and the way you took your time explaining how to treat the water. The water test and e- mail explanation of how to administer the chemicals was easy and complete. Your sales staff was wonderful and we very much appreciated the $500 rebate which we didn’t feel we were owed. You have a customer for life and we tell everyone we know, at least those who will listen, about the wonderful service we received from you guys at Home Oasis. Thanks so much.”~ Mike & Stacy Sinner
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Monday thru Friday
9:00 AM - 5:30 PM
9:00 AM - 2:00 PM
(Also by appointment)
11293 County Highway X Chippewa Falls WI 54729
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